Benefit Advice Shop

The Benefit Advice Shop is an independent, specialist Welfare Rights charity that provides free, impartial, advice, assistance, advocacy and representation on all Welfare Benefits and Social Security Law. People can access our full range of services by telephone, by appointment, open door drop in and through our community outreaches.

In the charity's own words, from the register.

In Wales

• Conwy
• Denbighshire
• Flintshire

Area of benefit in its governing document: North Wales

The places the charity told the Commission it works in.

In the year ending 31 March 2025, it had income of £130,587 and spent £118,202.

Figures as the charity reported them to the Charity Commission. Staff and volunteer numbers are only asked of charities with income over £10,000. A year with no row was not reported.

Separate measures from the charity's own returns and accounts, each with its year. Read them together: no single measure says how well a charity is run.

Income over time

About the same: £130,587 in the year to 31 March 2025, against £130,555 in the year to 31 March 2021.

Spending against income

It spent 91% of its income in the year to 31 March 2025. It spent more than its income in 1 of the 5 years shown.

Money from government

38% of its income in the year to 31 March 2024 came from government grants and contracts (£57,276).

From the annual returns the charity filed with the Charity Commission. The largest funder comes from its accounts, read by AI.

Government grants in the year ending 31 March 2025: £31,198 from 7 grants. Government contracts: Not reported.

From the charity's annual return to the Charity Commission, which asks every charity with income over £10,000 how much came from government grants and contracts. It does not say which part of government. These totals are separate from the named funders read from its accounts and the grants published on 360Giving, and are not added to them.

Funders that publish to 360Giving list 15 grants to this charity since 2004, worth at least £308,609.

Only funders that publish their grants to 360Giving are included, and many do not. These are amounts funders awarded, which can differ from what the charity received in a given year, so they are shown apart from the accounts figures above.

6 trustees run the charity.

• Caroline Anne HollidayAppointed 25 October 2016
• James Alexander BallAppointed 28 February 2017
• Mariette Gale Roberts
• Melanie Ann JonesAppointed 17 December 2013
• Richard KendrickAppointed 4 November 2024
• Richard ThomasAppointed 29 July 2024

Trustees are responsible in law for the charity. Names are as they appear on the public register.

Of the last 5 annual returns that were due, 4 arrived by the deadline.

Charities with income over £10,000 send an annual return within 10 months of their year end, and those over £25,000 also send their accounts. Smaller charities only update their income and spending on the register. The dates are when the Commission received each document.

Charity number

1086003

Status

Registered

Registered with the Commission

2 April 2001

Governing document

MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 20 AUGUST 1999

Company number

03828857This company on OpenEconomyThis company on Companies House

Website

www.benefitsadviceshop.co.ukAs the charity gave it on the register.

Council area of its contact address

Denbighshire

• Register details, income, spending, trustees and filing dates: Charity Commission for England and Wales, register of charities. Loaded by OpenEconomy on 2 November 2026.
• Grants awarded: 360Giving open grants data, from funders that publish there. Loaded by OpenEconomy on 2 November 2026.

• This charity on the Charity Commission register
• 360Giving open grants data
• This charity on OpenEconomy

• OpenCouncil: Denbighshire Council's meetings and decisions
• OpenEconomy: Denbighshire's economy in figures
• OpenSenedd: the Members of the Senedd for Clwyd
• OpenSenedd: the Members of the Senedd for Bangor Conwy Môn
• OpenSenedd: the Members of the Senedd for Gwynedd Maldwyn