Lgbt+ Cymru Helpline
What it does
Providing confidential support and counselling for LGBTQAI & our Allies from our experienced qualified counsellors for anyone who may be experiencing difficulties in their lives. Our counselling service can help with: Relationships, Family Issues, Bereavement, Sexual Orientation, Gender Identity, including systemic family transitioning counselling, Stress & Anxiety, Emotional Issues, etc.
Its charitable purposes
THE OBJECTS OF THE CIO ARE:1) FOR THE PUBLIC BENEFIT IN WALES TO PRESERVE AND PROTECT THE HEALTH OF, SUPPORT AND RELIEVE THE NEEDS OF, PEOPLE WHO ARE LESBIAN, GAY, BISEXUAL AND TRANSGENDER (AND THOSE WHO ARE PART OF OTHER AREAS OF THE LGBTQIA+ COMMUNITY) AS WELL AS THOSE WHO ARE QUESTIONING THEIR SEXUAL ORIENTATION AND/OR GENDER IDENTITY AS WELL AS THOSE WHO MAY BE AFFECTED OR MAY BE CONNECTED TO THEM SUCH AS FAMILY MEMBERS AND JUST AS IMPORTANTLY OUR HETEROSEXUAL ALLIES, BY THE PROVISION OF A CONFIDENTIAL TELEPHONE HELPLINE OFFERING ADVICE, INFORMATION AND COUNSELLING SERVICES FROM PEOPLE WHO ARE APPROPRIATELY QUALIFIED AND TRAINED TO PROVIDE SUCH HELP AND SUPPORT.2) THE PROMOTION OF EQUALITY AND DIVERSITY FOR THE PUBLIC BENEFIT IN WALES BY:A) THE ELIMINATION OF DISCRIMINATION ON THE GROUNDS OF GENDER IDENTITY, GENDER EXPRESSION AND/OR SEXUAL ORIENTATION;B) ADVANCING EDUCATION AND RAISING AWARENESS IN EQUALITY AND DIVERSITY AND THE NEEDS OF LESBIAN, GAY, BISEXUAL AND TRANSGENDER PEOPLE AND THE ISSUES AFFECTING THEIR LIVES AND THEIR COMMUNITIES;C) CULTIVATING A SENTIMENT IN FAVOUR OF EQUALITY AND DIVERSITY.
Causes
- What it works on
- General charitable purposes
- Education and training
- Health and saving lives
- Disability
- Human rights, equality and diversity
- Who it helps
- Children and young people
- Older people
- Disabled people
- People of a particular ethnic or racial origin
- Other charities and voluntary bodies
- Other defined groups
- The general public
- How it works
- Provides services
- Provides advocacy, advice or information
Where it works
- In Wales
- Throughout Wales
Income and spending
In the year ending 31 March 2025, it had income of £72,438 and spent £48,156.
| Year ending | Income | Spending | Paid staff | Volunteers |
|---|---|---|---|---|
| 31 March 2025 | £72,438 | £48,156 | Not reported | 5 |
| 31 March 2024 | £76,116 | £71,478 | Not reported | 7 |
| 31 March 2023 | £0 | £0 | Not reported | Not reported |
Financial position
Separate measures from the charity's own returns and accounts, each with its year. Read them together: no single measure says how well a charity is run.
- Income over time
- Down 5%, from £76,116 in the year to 31 March 2024 to £72,438 in the year to 31 March 2025.
- Spending against income
- It spent 66% of its income in the year to 31 March 2025. It spent less than its income in each of the 2 years shown.
Government funding, as the charity reported it
Government grants in the year ending 31 March 2025: Not reported. Government contracts: Not reported.
| Year ending | Government grants | Government contracts |
|---|---|---|
| 31 March 2025 | Not reported | Not reported |
| 31 March 2024 | Not reported | Not reported |
| 31 March 2023 | Not reported | Not reported |
Grants awarded to it, published on 360Giving
Funders that publish to 360Giving list 5 grants to this charity since 2023, worth at least £99,985.
By funder
- Postcode Community Trust£50,000, 2 grants
- The National Lottery Community Fund£49,985, 3 grants
| Awarded | Grant | Amount |
|---|---|---|
| 27 Apr 2026 | The National Lottery Community Fund | £20,000 |
| 24 Feb 2025 | The National Lottery Community Fund | £19,985 |
| 28 Jun 2024 | Postcode Community Trust | £25,000 |
| 13 Nov 2023 | The National Lottery Community Fund | £10,000 |
| 3 Apr 2023 | Postcode Community Trust |
Trustees
3 trustees run the charity.
- Tony HumphriesChair
- Catherine Window
- Elizabeth Jayne Lewis
Filing record
Of the last 3 annual returns that were due, 3 arrived by the deadline.
| Year ending | Due | Annual return | Accounts |
|---|---|---|---|
| 31 March 2025 | 31 January 2026 | Received 28 January 2026, 3 days early | Received 28 January 2026 |
| 31 March 2024 | 31 January 2025 | Received 31 January 2025 | Received 31 January 2025 |
| 31 March 2023 | 31 January 2024 | Received 22 December 2023, 40 days early | Received 22 December 2023 |
About this charity
- Charity number
- 1198081
- Status
- Registered
- Registered with the Commission
- 28 February 2022
- Governing document
- CIO - FOUNDATION Registered 28 Feb 2022
- Website
- www.progress.cymru
- Council area of its contact address
- Swansea
Sources
- Register details, income, spending, trustees and filing dates: Charity Commission for England and Wales, register of charities. Loaded by OpenEconomy on 2 November 2026.
- Grants awarded: 360Giving open grants data, from funders that publish there. Loaded by OpenEconomy on 2 November 2026.