Pembrokeshire Citizens Advice Bureau
What it does
The Bureau provides a professional, free, confidential information and advice service to its clients. Its objectives are to provide easier and faster access to quality service and information; to develop the Citizens Advice Bureau network and new initiatives in advice work; to highlight social policy issues.
Its charitable purposes
The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Wales (the area of benefit)
Causes
- What it works on
- General charitable purposes
- Education and training
- Health and saving lives
- Disability
- Preventing or relieving poverty
- Accommodation and housing
- Economic and community development, and employment
- Who it helps
- Children and young people
- Older people
- Disabled people
- People of a particular ethnic or racial origin
- The general public
- How it works
- Provides services
- Provides advocacy, advice or information
Where it works
- Elsewhere
- Throughout England and Wales
Area of benefit in its governing document: Pembrokeshire
Income and spending
In the year ending 31 March 2026, it had income of £819,461 and spent £783,529.
| Year ending | Income | Spending | Paid staff | Volunteers |
|---|---|---|---|---|
| 31 March 2026 | £819,461 | £783,529 | 25 | 11 |
| 31 March 2025 | £732,301 | £700,340 | 24 | 11 |
| 31 March 2024 | £761,777 | £706,773 | 26 | 14 |
| 31 March 2023 | £604,587 | £543,274 | 22 | 11 |
| 31 March 2022 | £577,807 | £565,999 | 25 | 12 |
Financial position
Separate measures from the charity's own returns and accounts, each with its year. Read them together: no single measure says how well a charity is run.
- Income over time
- Up 42%, from £577,807 in the year to 31 March 2022 to £819,461 in the year to 31 March 2026.
- Spending against income
- It spent 96% of its income in the year to 31 March 2026. It spent less than its income in each of the 5 years shown.
- Largest funder
- Single Advice Fund gave £412,571 in the year to 31 March 2026, 50% of that year's income.
Government funding, as the charity reported it
Government grants in the year ending 31 March 2026: £602,389 from 6 grants. Government contracts: Not reported.
| Year ending | Government grants | Government contracts |
|---|---|---|
| 31 March 2026 | £602,389 from 6 grants | Not reported |
| 31 March 2025 | £598,873 from 6 grants | Not reported |
| 31 March 2024 | £586,468 from 3 grants | Not reported |
| 31 March 2023 | £477,585 from 3 grants | Not reported |
| 31 March 2022 | £356,773 from 2 grants | Not reported |
Where its income came from in the year ending 31 March 2026
- Donations and legacies£6,373
- Charitable activities, including grants and contracts for its work£803,505
- Investments£6,049
- Other£3,534
Who funds it, according to its accounts
In its accounts for the year ending 31 March 2026, the charity named 8 funders who gave £808,505 between them. £225,516 of that came from public bodies.
These figures were read from the accounts the charity filed with the Charity Commission by Claude, an AI model, in OpenEconomy's accounts reader. AI can misread a table, so check the accounts on the register before relying on a figure.
| Funder | Type | Mar 2026 | Mar 2025 | Mar 2024 |
|---|---|---|---|---|
| Single Advice Fund | Trust, company or other | £412,571 | £319,016 | £302,429 |
| Pembrokeshire County Council | Council | £171,983 | £141,950 | £145,000 |
| PCC | Trust, company or other | £113,785 | £90,000 | £90,000 |
| Hywel Dda Health Board | NHS | £48,533 | £66,667 | £65,700 |
| Foodbank | Trust, company or other | £29,133 | ||
| PCC Money Carers | Trust, company or other | £22,500 | £25,560 | |
| Words to Action | Trust, company or other | £5,000 | £12,347 | |
| Pembroke Dock Town Council | Council | £5,000 | £5,000 | £5,000 |
| Warmer Wales | Trust, company or other | £41,479 | £51,379 | |
| PAVS | Trust, company or other | £49,039 | ||
| Big Energy Saving Network / Energy Advice Programme | Trust, company or other | £5,500 | £20,450 | |
| Guardian Fund | Trust, company or other | £15,000 | ||
| PAVS, Keep warm, keep well | Trust, company or other | £10,000 | ||
| Winter Capacity Funding | Trust, company or other | £7,264 | ||
| DRO grant | Trust, company or other | £137 |
Grants awarded to it, published on 360Giving
Funders that publish to 360Giving list 3 grants to this charity since 2010, worth at least £241,197.
By funder
- Henry Smith Foundation£176,200, 1 grant
- The National Lottery Community Fund£49,897, 1 grant
- Lloyds Bank Foundation for England and Wales£15,100, 1 grant
| Awarded | Grant | Amount |
|---|---|---|
| 13 Jun 2018 | Henry Smith Foundation | £176,200 |
| 28 Feb 2013 | Lloyds Bank Foundation for England and Wales | £15,100 |
| 11 Mar 2010 | The National Lottery Community Fund | £49,897 |
In council meetings
Council business that names this charity, from the records councils publish, gathered by OpenCouncil. Newest first.
8 September 2025, Pembrokeshire
Named in an agenda item or minute of Cabinet
Corporate Debt Recovery Policy Update
3 April 2025, Pembrokeshire
Maureen Bowen declared an interest that names the charity, at Social Care Overview and Scrutiny Committee
Citizens Advice Bureau - Pembrokeshire
Recorded as a personal interest.
3 April 2025, Pembrokeshire
Steve Alderman declared an interest that names the charity, at Social Care Overview and Scrutiny Committee
Citizens Advice Bureau - Pembrokeshire
Recorded as a personal interest.
Trustees
8 trustees run the charity.
- Anthony Edward SangsterChair
- Andrew Fredrick John Glaze
- Cennydd Charles Williams
- Chedes sarrionandia
- Chris Osborne
- Robert John Frank White
- Sonia Ann Hay
- Wendy Matthews
Filing record
Of the last 5 annual returns that were due, 5 arrived by the deadline.
| Year ending | Due | Annual return | Accounts |
|---|---|---|---|
| 31 March 2026 | 31 January 2027 | Received 22 October 2026, 101 days early | Received 22 October 2026 |
| 31 March 2025 | 31 January 2026 | Received 26 November 2025, 66 days early | Received 26 November 2025 |
| 31 March 2024 | 31 January 2025 | Received 7 January 2025, 24 days early | Received 7 January 2025 |
| 31 March 2023 | 31 January 2024 | Received 15 January 2024, 16 days early | Received 15 January 2024 |
| 31 March 2022 | 31 January 2023 | Received 11 January 2023, 20 days early | Received 11 January 2023 |
About this charity
- Charity number
- 1121804
- Status
- Registered
- Registered with the Commission
- 3 December 2007
- Governing document
- MEMORANDUM AND ARTICLES OF ASSOCIATION ARTICLES INCORPORATED 3 SEPTEMBER 2007 as amended on 21 May 2018 as amended on 13 Oct 2026
- Company number
- 06359417This company on OpenEconomyThis company on Companies House
- Website
- pembscab.org
- Council area of its contact address
- Pembrokeshire
Sources
- Register details, income, spending, trustees and filing dates: Charity Commission for England and Wales, register of charities. Loaded by OpenEconomy on 2 November 2026.
- Funding from accounts: the charity's filed accounts, read by OpenEconomy's AI accounts reader on 1 November 2026.
- Grants awarded: 360Giving open grants data, from funders that publish there. Loaded by OpenEconomy on 2 November 2026.
- In council meetings: councils' published meeting records, gathered by OpenCouncil and matched to the charity by OpenEconomy on 4 November 2026.